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Since time can determine life or death, CrisisOnCall always use the nearest available ambulance service provider and also pay for the service to the doors of the hospital. (This apply irrespective of your status as medical aid member or not)
When you or your family travel, they could be monitored regularly to ascertain whether everything is running smoothly.
These 4 points are what makes CrisisOnCall different and unique. No person in South Africa can be without it!
PLUIMPIES IN DIE BEELD
16 November 2009 - Mev Alecia Nieuwoudt het geskryf met komplimente aan CrisisOnCall.
“Ek en my man het op 25 Oktober van Pretoria na Durban vertrek vir ons wittebrood. Hulle het ons elke uur gebel om seker te maak alles verloop glad. Ons was veronderstel om 17:00 by ons bestemming op te daag, maar het verdwaal.
CrisisOnCall het iemand gekry om ons te bel wat op die lyn met ons gebly het totdat ons gekom het waar ons moes wees.”
Nieuwoudt sê die mense was baie behulpsaam en geduldig.
“’n Paar dae later, toe ons oppad terug was, het ons motor gebreek. Hulle het binne ‘n uur ‘n insleepbakkie by ons gehad, so 20 km buite Pietermaritzburg. Daar het die inseepdiens ons gehelp om ons kar reg te maak. Weer op pad het ons gesien die kar is steeds nie reg nie, maar CrisisOnCall het weer ‘n insleepdiens gereël om ons na ‘n plek te vat om die aand oor te bly.
Ons is opreg dankbaar vir CrisisOnCall. As dit nie vir julle was nie, het ons seker nou nog langs die pad gestaan. Ons kan nie genoeg dankie sê vir julle nie.”
25 April 2010 - Me. Anita Coetzee was baie beïndruk met die dienste van CrisisOnCall.
“Ek en my man was betrokke in ‘n motorongeluk. Ons was albei geweldig geskok. Hy het boonop onlangs ‘n hartoperasie gehad. Ek het gevoel asof ek nie asem kan haal nie.
‘n Ambulans was vinnig op die toneel. Die paramedici het mediese inligting oor my gesoek en nie ek of my man het ons mediesefonds-kaart by ons gehad nie. Ons het wel ons CrisisOnCall-bandjies gedra. Die paramedici kon so al ons inligting bekom en selfs die hospitaal het alles van ons geweet voordat ons daar was.
Baie dankie aan CrisisOnCall vir julle ondersteuning en goeie diens.”
KykNET ONTBYTSAKE – 28 FEBRUARIE 2009
Dawie Roodt het ‘n onderhoud met Werner Vermaak, verteenwoordiger van ER24 en ook paramedikus gevoer oor die noodsaaklikheid van mediese inligting by ‘n trauma toneel.
“Dit gebeur dat jy by ‘n toneel aankom waar iemand bewusteloos is of hul persoonlike besittings is gesteel. Jy kan glad nie lewensbelangrike detail oor daardie persoon kry nie wat behandeling baie moeilik maak. Ons weet nie of die persoon allergies vir enige medikasie is nie en medikasie wat ons toedien kan sy situasie vererger omdat ons nie mediese inligting het nie. Omdat inligting nie beskikbaar is nie weet ons ook nie of ons die persoon na ‘n Staats- of privaat hospitaal moet neem nie. – Werner Vermaak
Op ‘n vraag van Dawie of hy al CrisisOnCall gebruik het was Werner se antwoord: “Ja en dit was baie effektief en het hulle ons vinnig van belangrike mediese inligting voorsien. Vir ‘n slag kon ons konsentreer op die noodbehandeling van die pasiënt sonder om rond te hardloop om inligting van die pasiënt te bekom.”
FROM THE PRESS DESK OF INTOWEB
"Emergency identification can mean the difference between life and death in an emergency situation. Paramedic services try their best to help the people that are in emergency situations, but the South African climate surrounding medical aid can make it hard to give a person the attention they require. This is made even more difficult when a person cannot be adequately identified at the scene of an accident and is forced to go much farther for live saving treatment. Emergency identification may be the answer to this problem.
Let’s take a typical road accident as an example. In a serious accident, cars are damaged, people are injured and there is general chaos in the air. When the paramedic services arrive, they quickly try to ascertain who is in need of the most assistance. If a person is conscious able to, they can easily identify themselves and indicate whether or not they have medical aid or not. With this knowledge, the paramedic services can make a quick decision about where to take the patient in question. But what if the person is not conscious? This is when emergency identification comes in.
With emergency identification, it doesn’t matter how chaotic the scene of the accident is, the paramedic services will be able to identify the people involved quickly and easily. At CrisisOnCall, the emergency identification bracelets contain a toll-free number to their call centre and a reference number. A paramedic can easily dial the number and in a matter of seconds have all the necessary information about the patient at hand. This not only saves a lot of time, but can also save a person’s life.
It has happened countless times that paramedic services take a seriously injured and unconscious patient to the nearest private hospital, only to be shown away? Why? Because there is no proof that the patient is covered by a medical aid. Since no identification could be found at the site of the accident and since the patient is unconscious, there is no way to check. With emergency identification, however, the identification can speak for the patient and ensure that he or she gets the medical attention they deserve.
Emergency identification is not just useful for paramedic services that have to deal with complete strangers every day of their lives. This identification can be used to identify a lost child that is wearing the armband or to track down your loved ones at the scene of a huge accident or disaster. Doctors, nurses and paramedics all know the value of emergency identification since it makes their jobs so much easier."
Accidents happen fast and disasters can strike at any time. With emergency identification you can ensure that no matter where you are when disaster strikes that you can be identified. It’s not just a good idea, it’s a necessity.
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